Play Healthy, Play Happy

Games Responsible at Shiokambing

Shiokambing believes that good entertainment is entertainment that does no harm. Our responsible gaming program is not a formality — it is a genuine commitment to ensuring every gaming session stays enjoyable, controlled, and sustainable.

All self-management features are available free of charge to all registered Shiokambing users and can be activated at any time directly from account settings.


Entertainment First, Bonus Balance

Since day one, Shiokambing has held one principle that has never changed: this platform exists to provide entertainment, not to create problems. Wins are a welcome bonus, but the enjoyment of playing must always come first.

We understand that not everyone has the same relationship with gaming. Some people can maintain boundaries easily, while others need extra support. That's why we provide a range of customizable tools — not because the law requires it, but because we genuinely care about our users' wellbeing.

Responsible gaming isn't about limiting your fun. It's about making sure you can enjoy Shiokambing today, next month, and next year — without regrets.

The Shiokambing team actively monitors unusual play patterns and is ready to reach out to users who may need support — in a way that respects each individual's privacy and dignity.

Gaming Should Be Fun

If gaming starts to feel like an obligation, pressure, or a way to escape problems — that's a sign something needs to change.

Only With Money You Can Afford to Lose

The golden rule of gaming: never use money you need for daily expenses, installments, or emergency savings.

Limit Play Time

Set a session duration before you start. Stand up, take a break, and do other activities periodically to keep your perspective clear.

Don't Chase Losses

Chasing losses by continuing to play after a losing streak is the most common trap. Stop once you've reached the limit you set for yourself.


Tools We Provide for Protecting You

All these features are available directly in your Shiokambing account settings, free of charge, and can be activated at any time without needing to contact CS first.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, the system automatically declines new deposits until the next period.

Loss Limit

Set a total loss limit you are comfortable with over a given period. Once the limit is reached, your gaming session for that day or week is automatically stopped.

Session Time Limit

Set a maximum duration for a single gaming session. Once time is up, the platform will automatically log you out and prompt you to take a break before logging back in.

Play Break (Cool-Off)

Need a breather? Activate a play break for 24 hours, 7 days, or 30 days. During this period, your account remains active for withdrawals but cannot be used for gaming.

Self-Exclusion

Option to fully deactivate your account for 3 months, 6 months, 1 year, or permanently. While self-exclusion is active, the account cannot be used under any circumstances.

Session Time Reminder

Enable notifications that appear every 30, 60, or 90 minutes during a gaming session to remind you how long you've been playing.

Important things to know about the limits you set:

  • Limit reductions take effect immediately; limit increases require a 7-day cooling-off period before taking effect
  • Self-exclusion takes effect immediately and cannot be reversed during the chosen period
  • During self-exclusion, all promotional communications will be stopped automatically

How to Activate Self-Control Features

All responsible gaming features can be accessed directly from within the Shiokambing app or website. No need to contact CS, no waiting — effective immediately.

1
Log In to Your Account

Log in to your Shiokambing account via the website or mobile app.

2
Open Account Settings

Click the profile icon in the top-right corner, then select "Settings" from the menu that appears.

3
Select "Responsible Gaming"

Find the "Responsible Gaming" or "Self-Control" menu within the settings page.

4
Choose the Feature You Want

Choose the type of limit or exclusion you want to apply, set the value, and confirm.

5
Confirm and Apply

Play limits and breaks take effect immediately. You'll receive a confirmation notification via email and the app.

If you have trouble activating these features or need personal guidance, contact our CS via live chat. We're ready to help without any judgment.

Recognize the Signs Warning Signs

This isn't a checklist to judge you. These are signals to recognize early, before issues grow larger. If you find yourself in any of the situations below, consider using our self-control features or talking to someone.

Using money meant for basic needs, bills, or installments to fund gaming

Continuing to play in the hope of recovering previous losses

Hiding gaming activity or the amounts spent from people close to you

Feeling anxious, irritable, or restless when unable to play

Neglecting work, family, or other responsibilities because of gaming

Borrowing money or selling belongings to fund gameplay

Your mind is constantly occupied with plans for your next gaming session

Gaming to escape stress, anxiety, or real-life problems

Recognizing these signs in yourself is the single bravest first step. You don't have to face it alone — Shiokambing and the people around you are ready to help.


Test Your Gaming Habits Alone

The questions below are designed to help you honestly reflect on your gaming habits. There are no right or wrong answers — what matters is being truthful with yourself.

If you answered "yes" to two or more questions in the past 3 months, we recommend starting to use our play limit features or speaking with someone you trust.

1
Have you ever played longer or spent more than you originally planned?
2
Have you ever lied to a family member about how much you've spent on gaming?
3
Have you ever felt the need to play with increasingly larger amounts to feel "satisfied" or excited?
4
Has gaming ever caused you to miss time with family, friends, or work responsibilities?
5
Have you ever tried to stop or cut back on gaming, but couldn't?
6
Have you ever used money meant for other expenses to fund your gaming?

These questions are adapted from self-evaluation guidelines widely used in international responsible gaming programs.

Four Steps Taking Control Full

01
Set a Budget

Decide how much you can afford to spend per week — and treat it as an entertainment expense, not an investment.

02
Activate Limit

Enter your budget amount into the deposit limit feature in your account settings. Let the system keep you on track.

03
Schedule Breaks

Schedule regular non-gaming activities: sports, family time, or other hobbies that don't involve a screen.

04
Monthly Review

At the end of each month, review your gaming history. Does it fit your budget? Does it still feel enjoyable?

Important Reminder
  • Gaming should always feel like a choice, never an obligation
  • No strategy guarantees wins — all games are luck-based
  • Big winners aren't smarter — they were luckier at that moment
  • Stopping at a win is the greatest win of all

Frequently Asked Questions Asked

Everything you need to know about responsible gaming features at Shiokambing.

No. Self-exclusion is designed as a commitment that cannot be reversed during the chosen period. This is intentional, to protect you from impulsive decisions when you feel the urge to play. Your existing balance remains safe and can be withdrawn following normal procedures even while the account is in self-exclusion mode.

Yes. Deposit limits, loss limits, and session time limits apply to all activity on the Shiokambing platform — including slots, sports betting, bingo, fish shooting games, and all other game categories. There is no way to "bypass" these limits in one category while remaining active in another.

Lowering your limit (stricter) takes effect immediately with no delay. Raising your limit (looser) requires a 7-day cooling-off period before the change becomes effective. This policy exists to prevent impulsive decisions made during emotional moments, such as after a losing streak.

No, activating the gaming limit feature does not exclude you from promotions applicable while your account is active. Exclusion from promotional communications only happens automatically when you activate full self-exclusion, because in that case we want to ensure you are not tempted to return to playing early.

That's a very important question and shows genuine concern. The first step is to speak honestly and compassionately — without blame or judgment. Listen to their story first. Once trust is established, you can inform them about the self-control features on Shiokambing or suggest they speak with a professional. Family members who are concerned can also contact Shiokambing directly for further guidance.

Any remaining balance in your account stays yours and can be withdrawn through the standard verification process even if the account is under permanent self-exclusion. Our CS team will guide you through the process directly. Withdrawing a balance from a permanently excluded account requires additional identity verification for security.

You Don't Have To Facing It Alone

If you or someone you know needs support regarding gaming issues, there are several channels available:

Shiokambing Live Chat

Our CS team is trained to assist with sensitivity and without judgment. Available 24/7 within the platform.

Support Email

Send an email to [email protected] for requests that require more private or written handling.

Live Account Settings

Access all self-control features directly from Settings > Responsible Gaming in your account.

Professional Counseling

For more serious concerns, we recommend speaking with a licensed psychologist or counselor who specializes in addictive behavior.

All responsible gaming conversations with the Shiokambing team are strictly confidential. Using this service will have no negative impact on your account.


Shiokambing Is Here for Your Entertainment, Not the Other Way Around

Join the Shiokambing player community — play smart, play responsibly, and enjoy every session. A good platform is one that makes your life more enjoyable — not the other way around.

Shiokambing is for users aged 18 and above only. Play for entertainment, not as a source of income. If playing no longer feels fun, it's time to take a break.


Bahasa Indonesia